Tips for Finding a Great Strata Manager

Feb 25, 2020

Hand-Shake-Between-Manger-and-Owner

Previously known as “body corporate management,” strata management revolves around the organisation of blocks of properties, facilities, and common areas. Most people judge strata management agencies based on their strata managers. 

Strata managers ensure that all the administration is accurate and updated. They are also responsible for helping residents with any concerns or issues they may have. 

So, how to find a great strata manager that suits your needs? 

The Qualities of a Great Strata Manager

What makes a good strata manager depends on several factors. To help you make the best decision, here are five qualities you should be looking for in your next strata manager. 

Experience

Experience is necessary for a professional strata manager. The strata management service provider you hire must have adequate experience in dealing with different types of properties. Tall buildings, townhouses, and other real estate facilities have various features. Professional strata managers must have the skills to deal with different properties and different circumstances effectively. 

Dedication

The strata manager needs to be dedicated and committed to his job. Providing help when necessary, responding to calls on time, solving issues are some of the things a good strata manager offers. 

Professionalism

Residents have to put a lot of trust in strata managers. For this reason, managers must show professionalism at all times. If you can’t rely on your strata manager to solve issues and deal with everyday situations, it may be time to start looking for a new one. Find a strata manager that maintains a high level of customer service and guarantees professionalism every step of the way. 

Communicative

People management is another quality to look for in your next strata manager. Look for someone reliable, approachable, and communicative. The best prospective property managers are excellent at organising meetings and mediating arguments with positive outcomes. 

Involvement

It is vital to have a strata manager involved in everything that impacts your investment property. To avoid unnecessary disputes, make sure to discuss your needs, requirements, and any important questions regarding fees, reports, and service levels. 

Gather proposals from more strata managers close to your property. Compare their experience, services, and skills, and determine which one has all the qualities you seek.

Are you ready for Strata Reform?

WA’s new strata laws passed the Western Australian Parliament in November 2018.

The amended Strata Titles Act 1985 is proposed to commence on 1 May 2020.  This date is subject to the Strata Titles (General) Regulations 2019 progressing through the parliamentary process and may change as a result. 

Are you or your Strata Manager reading to implement the reform?

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